Frequently Asked Questions

FAQs about Dowds Pipe and Cable Locating

  • Who owns and operates Dowds Pipe and Cable Locating?

    Dowds Pipe and Cable Locating is a family-owned local business proudly serving Wollongong, Sydney and the Southern Highlands. The team lives and works locally, so they understand our region's conditions inside and out.

  • How long has Dowds Pipe and Cable Locating been servicing the area?

    They've been trusted by locals for over 25 years, providing professional underground utility locating services with precision and care for both homeowners, contractors, builders and engineers.

  • Why do locals choose Dowds Pipe and Cable Locating?

    People choose Dowds because they're local, responsive and reliable. Their team's on-the-ground experience ensures every job is done safely and efficiently, no matter the conditions.

  • What services does Dowds Pipe and Cable Locating provide?

    They specialise in utility locating, GPR scanning, cable locating, concrete scanning, water leak detection, thermal imaging, and CCTV pipe inspections for both residential and commercial client.s

  • Do they offer emergency locating services?

    Yes, Dowds Pipe and Cable Locating provides same-day and emergency callouts to help prevent costly damage or safety risks during urgent excavation or repair work.

  • Are their locating services suitable for both homes and businesses?

    Absolutely, their team works with homeowners, builders, plumbers, and councils to locate underground assets across residential, commercial and civil sites.

  • Is Dowds Pipe and Cable Locating licensed and insured?

    Yes, they're fully licensed and insured in New South Wales, meeting all safety and compliance standards so clients have total peace of mind.

  • Do they guarantee their work?

    Yes, all locating work is guaranteed for accuracy and quality. They follow strict industry standards, ensuring dependable results every time.

  • How do I know they're trustworthy?

    Dowds has built a strong reputation through repeat customers and five-star reviews from locals who value their professionalism, reliability, and honest service.

  • How much does it cost to hire Dowds Pipe and Cable Locating?

    Utility locating typically starts from around $350 for small residential jobs, with larger or complex commercial projects quoted individually based on site conditions.

  • Do they offer free quotes?

    Yes, Dowds offers free, no-obligation quotes so you can plan your project with confidence and transparency before any work begins.

  • Are there call-out fees for after-hours work?

    After-hours and emergency callouts may attract a small fee to cover additional labour and travel time, but you will always be informed upfront before the job starts.

  • Does Dowds Pipe and Cable Locating support the local community?

    Yes, they proudly support local schools, community clubs, and charity initiatives as part of their commitment to giving back to the region.

  • Do they hire local tradespeople?

    Yes, their technicians live in the same communities they serve, ensuring local jobs stay local and helping strengthen the regional workforce.

  • What areas do they service?

    Dowds Pipe and Cable Locating services Wollongong, Nowra, Sydney, Bowral, Moss Vale, Ulladulla, and surrounding areas across the NSW South Coast, Sydney Metro and Southern Highlands.

  • How quickly can they respond to a job?

    Most local jobs are attended within 24 hours, with same-day service available for urgent projects or emergencies.

  • How do I contact Dowds Pipe and Cable Locating?

    You can reach them directly on 0434 635 134or submit an enquiry through their online contact form for fast, friendly service.

  • Do they use eco-friendly or non-destructive methods?

    Yes, Dowds uses advanced, non-destructive locating technology to prevent unnecessary excavation and reduce environmental impact.

  • Do they use modern equipment and technology?

    Absolutely, their technicians use the latest GPR, electromagnetic, and thermal imaging tools to deliver accurate, real-time subsurface data on every job.

  • Are their methods compliant with safety regulations?

    Yes, all locating work adheres to Australian Standard AS 5488, ensuring every project meets safety and compliance requirements for excavation and construction work.